Privacy Policy
This is a template text for customer guidance; it is not legally or judicially guaranteed. Contact your legal counsel or department for the correct development of the text. Free Tour Madrid Privacy Policy Introduction This Privacy Policy summarizes the practices carried out by Free Tour Madrid ("we", "our", or "the Company") in relation to the information collected from users who access our website through [add corresponding address link] ("Site") or who share personal information with us (collectively: "Users"). Grounds for Data Collection The processing of your Personal Information (i.e., any information that can allow your identification by reasonable means; (hereinafter "Personal Information") [add explanation regarding the legal grounds for processing the information, such as:] is necessary for the performance of our contractual obligations to you, as well as to provide you with our services, protect our legitimate interests, and comply with legal and financial laws to which we are subject. By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to read this Privacy Policy carefully and to use it to make informed decisions. What information do we collect? We collect two types of data and information from Users. The first type is de-identified and non-identifiable information about Users, which may be collected through your use of the Site ("Non-Personal Information"). We do not know the identity of any user from whom non-personal information was collected. This information may include aggregated usage data and technical information provided by the device, both software and hardware (such as the type of browser and operating system used, language preferences, access time, etc.), in order to improve the functionality of our Site. We also collect information about your activity on the Site (such as pages visited, web browsing, clicks, actions, etc.). The second type of information is Personal Information, which is individually identifiable information—information that identifies an individual or can, without undue difficulty, identify an individual. This information includes: Device Information: We collect Personal Information from the device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs), and other information related to your activity on the Site.[add types of personal information collected, along with their respective explanations, such as:]Registration Information: When you register on our Site, you will be asked to provide us with certain information, such as your first and last name, your email or postal address, and other information. ……How do we receive information about you? We receive your personal information from a variety of actions or sources: When you voluntarily provide us with your personal information when registering on our Site, When you use our Site or make use of it in connection with your use of our services, From third-party vendors, services, and public records (such as traffic statistics providers). What information do we collect? We do not rent, sell, or share User information with any third parties except as described in this Privacy Policy. We may use the information for the following purposes: [add detailed types of uses, such as:] To communicate with you: to send you notifications related to our services, provide you with technical information, and resolve any customer service issues you may have. To communicate with you and keep you informed about our latest services and updates. To show you advertisements when you use our Site (learn more in the "Advertisements" section). To market and promote our websites and products (learn more in the "Marketing" section). Conduct statistical and analytical tests and studies in order to improve the Site. In addition to the various uses listed above, we may transfer or disclose Personal Information to our affiliated companies and subcontractors. In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions around the world, for any of the following purposes: Host and operate our Site [Add and rectify relevant third party types, such as:] Provide our services to you, including a personalized display of our Site Store and process such information on our behalf Serve you advertisements and assist you in both evaluating the success of our advertising campaigns and in retargeting any of our users Provide you with commercial offers and promotional materials related to our Site and our services Conduct research, technical diagnostics or analysis In addition, we may disclose information if we have reasonable grounds to believe that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable law, regulation, or legal process legal or applicable governmental request; (2) enforce our policies (including our Agreement), including any investigation of potential violations hereof; (3) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (4) establish or exercise our rights to defend against any legal claims or demands; (5) prevent harm or injury to the rights, property, or safety of us, our users, yourself, or any third party; or (6) cooperate with law enforcement authorities and/or, if we believe it is necessary, enforce our intellectual property or other legal rights. User Rights You can request: To receive confirmation as to whether or not personal information about you is being processed, as well as access to your stored personal information, along with supplementary information. To receive, in a structured, commonly used, and machine-readable format, a copy of the personal information that you provide directly to us. To request rectification of your personal information over which we control. To request erasure of your personal information. To object to our processing of your personal information. Request restriction of our processing of your personal information. Submit a complaint or claim to a supervisory authority. However, please note that these rights are not definitive and may be subject to our own legitimate interests and regulatory requirements. If you wish to exercise any of the above rights, or to receive further information, please contact our Data Protection Officer ("DPO") using the details below: [add contact details]. Data Retention: We will retain your personal information for as long as necessary to provide our services, as well as to comply with our legal obligations, resolve disputes, and implement and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for collecting it, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as quickly as possible. Subject to applicable laws, we will retain records containing customer personal information, account opening documents, communications, and any other information required by applicable laws and regulations. We may rectify, replace, or delete inaccurate information at any time and at our sole discretion. Cookies We and our trusted partners use cookies and other technologies in our related services, including when you visit or access our Site. A "cookie" is a small piece of information that a website assigns to your device when you visit or view it. Cookies are very useful and can be used for a variety of purposes, including allowing you to navigate between pages efficiently, enabling automatic activation of certain functions, remembering your preferences, and speeding up and facilitating your interaction with our Services. Cookies are also used to ensure that the ads you see are relevant to you and your interests, and to compile statistical data about your use of our Services. The Site uses the following types of cookies: A. "Session Cookies," which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when you close your browser. B. "Persistent Cookies," which are cookies that are only read by the Site, stored on your computer for a specified period of time, and are not deleted when you close your browser. These cookies are used when we need to recognize you for future visits, for example, so that we can save your preferences for the next time you visit. C. "Third-Party Cookies," which are cookies set by other online services that run content on the page you are viewing, such as third-party analytics companies that monitor and analyze our web access. Cookies do not contain any information that personally identifies you, although we may link the Personal Information we store about you to the information stored in and obtained from cookies. You can delete cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited. In addition, we use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit, etc. We use the information we obtain from this tool only for the purpose of improving our Site and our services. Google Analytics collects the IP address assigned to you at the time of your visit, instead of your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share information collected by Google Analytics about your visits to this Site is limited by the Google Analytics Terms of Use and the Google Privacy Policy. Third-Party Collection of Information Our policy only addresses the use and disclosure of information we collect from you. With respect to your disclosure of information to other parties or sites across the Internet, different regulations may apply to such disclosure or use of information. Accordingly, we encourage you to read the terms and conditions and privacy policy of each party to which you choose to disclose information. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to anyone not employed by or under our direction, including any third parties who may disclose information as set forth in this Privacy Policy. How do we protect your information? We take special care to implement and maintain the security of both the Site and your information. [Explain your security practices, such as: We use industry-standard procedures and policies to secure and prevent unauthorized use of the information we collect and store, and we require all third parties to implement similar security requirements consistent with this Privacy Policy.] Although we take reasonable measures to secure your information, we cannot be held responsible for the acts of anyone who gains unauthorized access or misuses our Site, and we make no warranties, express, implied, or otherwise, that will prevent such access. Data Transfer Outside the EEA Please note that some data recipients may be located outside the European Economic Area. In such cases, we will only provide your data to countries whose level of data protection has been approved by the European Commission, or we will enter into an agreement to ensure an adequate level of data protection. Advertisements We may use third-party advertising technology to display ads when you access the Site. This technology uses your information in connection with your use of the Services to display ads to you (for example, by placing third-party cookies on your web browser). [Add information regarding opt-out options for personalized ads, such as:] You may opt out of numerous third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). To learn more about this practice by NAI and DAA members and your choices regarding their use of your information, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/. Marketing We or our third-party contractors may use your Personal Information, such as your name, email address, phone number, etc., to provide you with promotional materials related to our services that we believe may be of interest to you. Out of respect for your right to privacy, we also provide you with the means to opt out of receiving our commercial offers along with such materials. If you unsubscribe, we will remove your email address or phone number from our commercial distribution lists. Please note that even if you have unsubscribed from receiving our commercial emails, we may still send you other important email communications without offering you the option to opt out. These communications may include customer service announcements or administrative notices. Corporate Transaction We may share information in the event of a corporate transaction (such as the sale of a substantial part of our business, a merger, or an asset sale). In such an event, the acquiring or receiving company will assume the rights and obligations described in this Privacy Policy. Minors We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow minors to use our services without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect any Personal Information from minors. If a parent or legal guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us at [add relevant email address]. Updates or Changes to This Privacy Policy We reserve the right to periodically modify or revise this Privacy Policy, which changes will become effective when the revised or modified Privacy Policy is posted. The most recent revision will be reflected in the "Last Modified" section. Your continued use of the Platform following notification of such changes to our website constitutes your acknowledgment and consent to such changes in the Privacy Policy and your acceptance of the terms of such changes. How to contact us If you have any general questions about the Site or the information we collect from you and how we use it, you can contact us at [add relevant email address].
